When you collect the money from your customer you don't pay a percentage like you would to a collection agency, you keep all the money. Save your business time, money and headaches when dealing with customers who have become a problem.
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"What a gift to finally have someone on the side of the business owner.." - Cd Vann, UnGeeked e'lite
"Business Beware™ is my one stop solution to collect the money I'm owed." - Michael Grosheim, The Social Tweep
Those who said communication is one of the most important things in business was not lying. Sometimes when you're dealing with a customer there can be miscommunication or maybe you didn't stress what the job entailed or exactly how much it was going to be. That's where it's very important to be upfront with customers before you work with them. And sometimes it's not your fault the customer could have left out some vital information for you or they could just be a true blue CustoMonster.
Whether you use our site to send a beware letter or file a complaint it's a way for you to either start the communication with your customer or hopefully work out the situation. Sometimes customers don't respond to your letters or invoices you send to them so you become fed up with trying to reach out to them. Hopefully with our letter and who we are we can help the customer realize that you just want to work out the situation or collect money from a recent job you did with them.
As a business owner you know how to treat your customers and thank goodness for the good customers! Customers are your bread and butter so it's important to have good customer service because you have to put yourself in their situation and how you would want to be treated. But once again if you have a CustoMonster on your hands that's when you pull the Donald Trump and say "you're fired."
Although BB is one of the best tools you can use to pre-qualify customers before a job you still need to make sure you pre-qualify them before every job with your business every day. You know when you're a customer and you search around for the right person to do work at your house? Think about that when you pre-qualify your customers. Do they fit your business? Do they seem like they will take up too much of your time? Do you have a bad feeling about it from the start? Do they know what they are looking for? We constantly write about this topic and talk about it with business owners so you can be prepared where you don't have to use our site. For more information on this you can check out or resources page or check out the BB Show to watch/listen us talk about it all.
If you are wanting to get back at a customer for something they did or want to give them a bad rep then this is not the place for you. If you want to use our beware letter to collect money and expect us to stay on them until they pay you, this site is not for you. We are an avenue for you to share your side of the story, work out a situation, warn fellow business owners about a problem customer and find a little bit of humor in everyday business life. So just understand that we DO NOT harass customers for you nor do we beat down their door to collect your money.
