For so long customers have had many outlets to rate businesses and the slogan has always read "the customer is always right." In today's society this is not always the case anymore. Those customers that you just cannot please need to know that they can't get away with "acting up" to a business. Customers are the bread and butter to business owners and thank goodness for the good customers but those that cannot be pleased need to be fired. Let us help you "pre-qualify" your customers.
Tired of trying to collect from a customer who won't pay? Try out our collection letter known as the "beware letter" we send out for you. When you collect the money from your customer you don't owe us a dime...
Straight forward business talk. Exploring why the customer is not always right and the humorous side of owning a business...
"Check BusinessBeware.Biz, a Web site where contractors share tales of customers who won't pay their bills or are impossible to please."
Business Beware is where businesses help each other and you can do something about problem customers. It started as a place for business owners to warn each other about difficult customers but we decided to step it up a notch and offer a kick butt service known as the "beware letter." Scary right? Well it is to the customer who doesn't want to be placed on the site for being known as a customer who won't pay... You know you're doing something awesome when even customers say "wow this is a great thing for business owners." Yes, we agree. We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it and if you feel the same we welcome you friend. See what others say about the site and how it's helped them too with recent testimonials...
How would you not benefit from it is what we're thinking. Okay let us explain...You know when you have a customer you're trying to collect money from that still have not paid you? What is your first thought? Keep sending out late notices or refer to a collection agency of course. Well we own small businesses and thought you know this is not fair how they (collection agencies) require such a high percentage when we as the business owner need every penny going back into our business. So we decided it's time to fix this and make it how it should be. So we incorporated the letter to help you collect from your stubborn customers who still owe you money without ripping 20-40% out from your hand. We win when we help you and you win when you put all the money that's owed to you back in your own pocket. Now we will ask again, how would you not benefit from using the "beware letter?"
Get to know the founders of Business Beware
For the past 25 years, I have been involved with the service industry, with most of those years, owning my own business. As a young man, I was taught that in life and in business, you were to have integrity. This has been a mainstay for my foundation of my life and businesses. The problem is that there are a increasing amount of people who do not hold these same values. I grew up during a time when most people were told " the customer was always right", but that isn't always true. Our goal is to shed light to businesses, who are trying to work hard and do a good service for customers, but have had to deal with slow paying customers, customers who will not pay, and customers who you cannot please.
The idea for BusinessBeware.biz came from years ago when I was eating lunch with a fellow friend and business owner. We sat there talking about our businesses when we both said that there was a customer that had given us such a headache while trying to work with them and we both realized we were talking about the same person! After that I thought about how many others came across the same thing where some of the same customers are giving different businesses a hard time. That's when the idea about a site where businesses can warn each other about these certain "hard to please" customers came to me and from there, Business Beware was created.
Many have told me how to handle the customers if they give you trouble and I always have, but it is time for us to do something about it. Most forums you see out there right now are giving you advice how to handle them, but we want you to be aware of the customers you have to deal with or learn from other businesses personal experiences with some hard to please customers. There is nothing wrong with trying to learn how to deal with your customers, but Business Beware is an outlet for you to find out about customers in your area who you may be dealing with in the future.
Business Beware is ultimately for businesses. Unlike other forums, it's not for ranting and raving about customers. The site is to warn fellow businesses about certain customers that you have dealt with that are not worth dealing with or at least so a business knows what they are getting into before a job. Not all customers are bad, but there are a handful of ones that can make your life miserable and others should be aware of them as well. For so long consumers are the ones who have had the edge over businesses where they can rate and complain about businesses, but now it's time for businesses to have a place to give their feedback about the customer...
-Robert
(Founder of Business Beware)
Check out what people say about our site from these testimonials our members have sent in to us.